By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree to these Terms, please do not access or use the Site.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
Personal identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information (“Personal Information”).
We will disclose your Personal Information where required to do so by law or in accordance with an order of a court of competent jurisdiction, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
Our prices on the website are in GBP and are VAT Free.
All Products are priced by weight. The quantity in the packages is for guidance only.
We reserve the right to modify the prices for our product without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Delivery is charged separately, and it will be stated on your invoice.
We only accept Bank Transfer payments!
You can order from Cocktail Infusion in the following ways:
Online via the website – Get in touch section
By Email – sales@cocktailinfusion.co.uk
Text message on – 07793 086062
All orders must be place till noon, Monday – Friday.
When you place an order for any products you are buying the product at the price stated at the website subject to these terms.
All Products are priced by weight.
When you place an order, we will send you an email to confirm that we have received your order.
If we cannot for any reason fulfil the order, we will contact you directly.
Cocktail Infusion may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time.
If any of your products are damaged in any way upon receipt, please email.
Please send an image of the damaged product along with your Invoice Number and an explanation of the problem.
If the products are faulty through no fault of your own, we will happily replace it.
Requests for cancellations must be made same day after your order has been placed.
Most orders ship within 24-48 hours.
Therefore, it may not always be possible to honour your request.
Our aim is to deliver all goods on a Standard Delivery service within 4-5 working days orExpress Delivery – Royal 1st Mail 3-4 working days of confirming the order (unless otherwise stated), however sometimes delays do happen.
If your delivery has not arrived within the time frame specified, please contact us by email and we will do our best to make sure you receive your order, as soon as possible.
This can take up to seven working days.
We do everything we can to make sure your goods are delivered on time however we cannot be held liable for any delays, outside our control, which relate to your delivery as we are relying on a 3rd party courier.